TERMS & CONDITIONS

 

By accessing the Bolver website, you agree to benefit from the content and services available on the site in accordance with these Terms and Conditions, the Privacy Policy, and other policies found on our website. These include those related to features, offers, customer service, and more, and collectively constitute the General Terms.

Your access to or use of the site constitutes your full acknowledgment and agreement to abide by these Terms and Conditions.

Intellectual Property:
We grant you a personal, non-transferable, revocable license to use the software provided as part of the website solely to enable you to use our services and enjoy their benefits, as determined by Bolver and in accordance with these Terms and Conditions.

Commercial use or use on behalf of any third party is prohibited unless explicitly and previously authorized in writing. Any breach of these Terms will result in the immediate revocation of the license granted under this section without prior notice and without prejudice to any other rights.

All copyrights, trademarks, trade names, trade dress, designs, and other forms of intellectual property and materials associated with the site, including but not limited to software, HTML code, images, texts, illustrations, formats, logos, icons, programs, music clips, downloads, or videos (collectively referred to as "Intellectual Property"), remain the exclusive property of Bolver Saudi Arabia and/or its owners. They are protected under the laws of the Kingdom of Saudi Arabia and international copyright and trademark laws.

You may access, display, download, and print the Intellectual Property solely for personal, non-commercial use, as explicitly permitted by Bolver Saudi Arabia and/or third-party licensors authorized by Nice One, provided that:
(1) No modifications are made to the Intellectual Property.
(2) The Intellectual Property is not provided or made available to any third party for commercial purposes.

Your use of the site does not grant you any rights to the Intellectual Property. You may not copy (except as mentioned above), publish, broadcast, distribute, display, modify, create derivative works from, or exploit any of the Intellectual Property or site materials, in whole or in part.

Use of the Intellectual Property is permitted only as a shopping resource, and any other use, including copying, modifying, distributing, broadcasting, republishing, displaying, or performing, is strictly prohibited.

Bolver Saudi Arabia and Ajmal Al Khaleejiah Establishment are the exclusive owners of the Intellectual Property (as applicable), and are licensed to use the domain name: www.bolversa.com

Bolver may provide third-party content ("Third-Party Content") or links to third-party websites ("Third-Party Sites") as a service for those interested in this information. Bolver does not monitor or control these sites or their content and does not endorse their accuracy or completeness. Use of third-party content or sites is at your own risk. Content posted by third parties, including user comments, does not necessarily reflect Bolver's views.

Sales Terms:

  1. Eligibility:
    Purchases from the website are limited to parties who can legally enter into online contracts under the laws of Saudi Arabia. To make a purchase, you must provide personal details such as your full name, valid mobile number, email, payment details, and a valid billing address. You confirm the payment details provided are valid and that you are the person referenced in the billing information.

The site is available only to individuals who meet Bolver’s eligibility and electronic payment criteria, including those with valid credit cards accepted by Bolver. Products purchased are for personal use or gifts only and not for resale or commercial exploitation.

When placing an order, you expressly authorize Bolver to verify your credit card and obtain authorization from third parties as necessary. You agree that your information may be used for fraud prevention checks and may be disclosed to credit reference or fraud prevention agencies.

Please refer to our Privacy Policy for more information on how your data is used.

  1. Product Orders:
    Products offered on the site, including any samples or gifts, are for personal or gift use only. Resale is not permitted. There may be slight differences in packaging design from the display images due to updated versions by manufacturers. However, the product content remains the same.

All products are subject to availability. If we cannot supply an item, we will notify you and cancel the order. We reserve the right to reject or cancel orders for reasons including pricing errors, payment issues, shipping restrictions, or failure to meet eligibility criteria.

Bolver retains transaction records for at least ten years. Upon order completion, you will receive a thank-you SMS and an email with your order details. We may reject or cancel any transaction at our discretion.

While we strive for accuracy in pricing and product details, errors may occur. If a pricing error is found, we are not obligated to honor it and may cancel the order, with a refund processed promptly.

If products are returned during shipping, we will refund the amount once received.

By confirming your purchase, you agree to pay the full amount due.

  1. Pricing and Payment Policy:
    Payment Methods:
  • Cash on Delivery
  • Credit Cards (Visa - Mada - Mastercard)
  • Apple Pay
  • Tamara
  • Tabby

Prices:
Prices include VAT applicable on the day of the order. Any change in VAT will be automatically reflected in product pricing.

All credit card payments are subject to verification and authorization. If the issuing bank refuses payment, we are not responsible for delays or non-delivery. You confirm that the credit card used is yours or you have explicit authorization.

No credit card data is stored, sold, or shared with third parties, except through our secure payment gateway provider.

  1. Delivery:
    Shipping within Saudi Arabia:
  • Bolver delivers products within Saudi Arabia based on the region and estimated during checkout.
  • Delivery delays may occur during promotions or sales seasons.
  • Shipping fees apply unless stated otherwise during promotions.
  • Deliveries occur Saturday to Thursday, excluding Fridays and official holidays.
  • Once orders are dispatched, Bolver is not responsible for the shipment, which is handled by third-party logistics providers.
  1. Cancellation Policy:
    You can cancel your order before it ships by visiting (My Account > My Orders > Select Order > Cancel Order), or by contacting Customer Service. If shipped, cancellation is treated as a return.
  2. Offers and Discount Codes:
    Bolver provides promotions and discount coupons to loyal customers.
  • Discount coupons may apply to full-priced items only unless otherwise stated during specific campaigns.
  1. Wallet Credit:
  • Wallet credit is a monetary amount linked to the customer and can be used for future purchases.
  • In cases of receiving damaged products, the compensation amount is added to the wallet.
  • During checkout, the full wallet amount is applied first, and any remaining balance is paid via the chosen payment method.

Miscellaneous Provisions:
We reserve the right to amend these Terms at any time without prior notice. Updates are effective once posted on our website. Continued use of the site constitutes your acceptance of the modified terms.

If you do not agree to the changes, you must stop using the site.

These Terms constitute the entire legal agreement between you and Bolver, replacing prior agreements.

Bolver may suspend features or services at its discretion.
Search engines may index site content for general archival purposes, subject to revocation by Bolver at any time.

You are solely responsible for any breach of these Terms. Bolver is not liable for any resulting damages. Failure to enforce rights does not constitute a waiver.

The relationship between you and Bolver is independent and does not constitute a partnership or agency.
If any clause is deemed unlawful or unenforceable, remaining provisions remain in effect.

These Terms are available in Arabic and English. In case of conflict, the Arabic version prevails.

These Terms are governed by the laws of Saudi Arabia. Disputes are subject to the jurisdiction of the competent Saudi courts.

 

 

Your Rights:
Account Data:
You may request to delete or deactivate your account at any time. If no shared data (e.g., past orders) exists, deletion is possible. Otherwise, the account may only be deactivated by contacting us at: info@bolversa.com